Terms & Conditions

Ventoura Rent a Car

TERMS & CONDITIONS

REQUIRED DRIVER QUALIFICATIONS:

  1. A) 21 years of age minimum, a credit card holder and having a driving license at least one year for the vehicles A-D classes.
  2. B) The driving licenses may be issued from Greece, EU countries. Internationally valid licenses (for countries outside the EU) are also acceptable.
  3. C) At the vehicle picking up, cardholder has to be present. The cardholder will appear in the contract as driver.

Most of the credit cards including American Express, Visa and MasterCard are acceptable. Debit Cards are accepted for online prepayment bookings made through www.ventoura-rent-a-car.com , but at the picking up hirers have to display his own credit card in addition to his debit card. Prepaid cards are not accepted.

Minimum rental time: Minimum time is considered the period of one day (24 hours). After the expiration of the agreed rental, Ventoura Rent a Car Syros allows the renter a grace period of 59 minutes, free of charge, for returning the car. After the expiration of the grace period mentioned above, there will be a minimum charge for the renter, equal to the cost of an extra day. In case of returning the car earlier than the prearranged time stated in the lease there will be no refund.

Required Documents: When renting the car it is required to have the driver’s original driving license, identity card or passport. VENTOURA RENT A CAR is not responsible for the legality of these documents.

Delivery – Collection of the Car: All vehicles of VENTOURA RENT A CAR are in excellent condition. Upon delivery of the vehicle, the car must be checked by the renter and the manager of the office for any damages (externally or internally), the condition of the tires and the extra equipment. Everything should be specifically stated in the contract and the contract must be signed by the renter. Upon picking up of the vehicle it is rechecked for any alterations.

Delivery and collection is free of charge to all the places of Syros. Port, Airport, Hotels near or far from the town.

 

Fines from traffic violations or other violations: The renter is solely charged and he must immediately inform VENTOURA RENT A CAR.

Maintenance: Regular car maintenance is provided by VENTOURA RENT A CAR in certified repair centers. Car tires are replaced at regular intervals due to natural wear. Damages due to misuse of the car (e.g destruction of the tire due to contact with the pavement, potholes, etc.) shall be charged to the renter. It is strictly prohibited to the renter to make any repairs to the vehicle without prior notice.

Minimum kilometers charge: VENTOURA RENT A CAR offers free kilometers without limitation.

Use of Vehicle: The vehicle can be used exclusively by the renter, who is stated as the driver in the rental contract and in accordance with the laws of the Greek state. The vehicle can be used only for lawful purposes and it is prohibited to use the vehicle: 1) for participation in or watching of races, 2) for the lease of the vehicle by the renter in a third party, 3) for towing vehicles or other objects, 4) for the transportation or moving of heavy objects, 5) for transporting items the possession or transfer of which is prohibited by law, 6) if the driver is under the influence of alcohol or any substance that affects the driver’s ability. VENTOURA RENT A CAR reserves the right to stop the vehicle if the vehicle is not used in accordance with the above terms.

Insurance: All vehicles are covered by insurance for bodily injury and property damage to third parties (excluding the driver and passengers).

Optional Insurance Coverage:

Collision Damage Waiver (CDW): Covers the leased vehicle with an extra charge of the renter of 600 € euro for categories A – C. The renter pays 12.00€ euro per day.

ATTENTION: The aforementioned insurance protection does NOT apply in the following cases:

  • In any kind of incident for which it is arrested that the driver is under the influence of alcohol or drugs.
  • For damages that are caused by driving on non-asphalt roads.
  • For damages caused to the lower part (underneath) the scooter, or to the tires and rims.
  • For accidents caused by a driver who is not declared in the rental contract.
  • In case of accidents for which the renter has not informed the station of VENTOURA RENT A CAR or has he submitted the relevant accident declaration, as required by Greek law, regardless if he/she is responsible or not.

The cost of the damage is estimated by an expert and in an authorized repair work shop which is defined only by VENTOURA RENT A CAR.

Accident Folder Expenses: The driver is charged 20 € euros in case of an accident of his fault. This amount is not refundable.

Accidents: In the case of accident or any other incident (fire, theft, loss etc.) the Lessee and/or the authorized driver is required to follow these procedures within 24 hours. (a) Alert the police. (b) Note the full name and address of any witnesses along with any person involved in the incident. (c) Not recognize any claims made by third parties. (d) Communicate with the Lessor immediately by any means. (e) Collect any relevant information from any third party and any relevant document or date. (E.g. photographs) and send to the Lessor. (f) Complete and sign any relevant statement. (g) To participate of speculate motor sports.

Loss or damage of keys: The keys of all VENTOURA RENT A CAR, cars are immobilizer type. For each vehicle there is a spare key. If the renter loses the key he must immediately notify the office of VENTOURA RENT A CAR where he made the rent so as the spare key to be sent, without attempting in any way to operate the vehicle. The dispatch of the spare key as well as the construction of the new key is charged to the renter.

Allowed  Routes: The vehicle must be driven only on asphalt roads. The renter is responsible to move in streets where damage to the vehicle will not be created. If the vehicle is immobilized or an accident is caused due to bad road condition then no insurance can cover it (CDW etc.) and the renter is charged.

Roadside Assistance: Roadside assistance is provided to the rented car in case of an accident. Road assistance does not cover the case if the car is immobilized because of lack of fuel, improper use of the vehicle, damage to tires and accident-damage when driving off-road. Road assistance is free of charge.

 

Optional Equipment / Other Charges:

Delivery / Collection (DEL, COL) in location other than the branch office: Available only after consultation with the office where the booking was made.

Delivery outside office hours rental (NDL): Charge 10€ euros. ( Galissas Office Hours: Monday – Sunday 9:00 – 22:00).

Refueling Service Charge (FC): Available only after consultation with the office where the booking was made. Charge 10€ euros.

Fuel costs: If the vehicle is not returned with the same amount of fuel that has been at the reception there will be an extra charge to replenish them. There will also be a charge (Refuelling – FC) equal to 10€ euros.

Loading car on other means of transport: Written approval of the Company is required and there is specific charge for this particular insurance coverage.

Terms: The terms and prices can change without notice at the discretion of VENTOURA RENT A CAR. VENTOURA RENT A CAR reserves the right to offer some free services after certain offers or agreements with the renter.

Methods of Payment: For the completion of car reservation, the 40% as prepayment is required. The prepayment can be done either with deposit at a bank account, or by Paypal. The use of a Credit card is a necessary guarantee prerequisite for all Car Categories, regardless of the means of payment.

Taxes: Taxes are included in the prices displayed.

Cancelation Policy – No Show
Customers cancelling their reservation up to 4 days before pick-up time, will be refunded the full reservation prepaid amount

  1. Customers cancelling their reservation between 4 and 24 hours before pick-up time will be refunded 50% of the reservation prepaid amount.
  2. Customers cancelling their reservation less than 24 hours before pick-up time will not be refunded.
  3. Non-Showed customers or those who cancel the reservation later that the pick-up time, will not be refunded.
  4. In case of early return of the rental car, no refunding is possible.